Royal Casserole with Lid

Sunshine Steels is committed to delivering your stainless-steel utensils safely and on time. Please read our shipping and delivery terms below.

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.

• Bulk or custom orders may require additional processing time. Customers will be informed in advance.

2. Shipping Methods

• We ship across India through trusted courier partners.

• For large wholesale orders, transport/freight services may be used based on customer preference.

3. Estimated Delivery Time

• Standard delivery time: 5–7 business days within India.

• For bulk orders or remote locations, delivery may take longer. Estimated delivery will be shared during order confirmation.

4. Shipping Charges

• Shipping charges are calculated based on order size, weight, and delivery location.

• For wholesale orders, transport charges may vary and will be communicated separately.

5. Order Tracking

• Once your order is dispatched, tracking details will be shared via email or phone.

• Customers can track shipment through the courier partner’s website/app.

6. Packaging

• All utensils are securely packed to prevent damage during transit.

• Bulk orders are shipped in heavy-duty cartons with additional protection.

7. Damaged / Missing Items

• If any item arrives damaged or is missing, report it within 3 days of delivery with photos/videos.

• We will arrange a replacement or refund as per our return policy.

8. Delays

• Delivery delays may occur due to weather conditions, courier issues, strikes, or unforeseen events.

• We will notify you promptly in case of significant delays.

9. Contact Us

For any shipping or delivery-related queries, please contact:

Sunshine Steels
F-396, M.I.A, 2nd Phase, Basni,
Jodhpur – 342 005 (Rajasthan), India
Tel: +91-291-2741008
Fax: +91-291-2741327
Cell: +91-94141-00801, +91-93523-22009
Email: info@sunshinesteels.com