We aim to provide high-quality products. Please read our return policy below:
1. Eligibility
Returns or exchanges may be accepted if:
- The product delivered is incorrect
- The product is damaged or defective
- The return request is raised within 48 hours of delivery
2. Non-returnable Items
- Cut-to-size materials
- Customised or made-to-order products
- Used or damaged items not caused by transit
3. Conditions for Return
- Item must be unused and in original condition.
- All packaging, invoices, and proof of purchase must be intact.
- Inspection and approval will be done by our team before processing.
4. Refund / Replacement
- Refunds (if applicable) will be processed within 7–10 working days after product inspection.
- Replacement will depend on stock availability.
5. Contact
📞 +91-291-2741008 / +91-94141-00801 / 93523-22009
📧 info@sunshinesteels.com
