1. Dispatch & Delivery
- Orders are dispatched after order confirmation and receipt of advance payment (if applicable).
- Delivery timelines vary based on product availability, quantity, and location.
2. Shipping Charges
- Shipping/transport charges are calculated based on weight, volume, and destination.
- Charges may be additional unless otherwise specified in the quotation.
3. Tracking
Tracking details (if applicable) will be shared once the order is shipped via our logistics partner.
4. Delays
Sunshine Steels is not responsible for delays caused by transport strikes, weather conditions, or third-party logistics partners.
5. Address Accuracy
Customers are responsible for providing correct and complete delivery details.
